Information for Bolingbrook Visitors

• Visiting hours are 8 am to 8 pm daily.
• All visitors are to enter the main entrance and check in with the front desk.
• Minor visitors under 16 years of age shall be accompanied by an adult, other than the patient, at all times. No visitors under 12 years of age in ICU.
• All visitors are expected to comply with hand hygiene. Visitors should not visit if they have any symptoms of respiratory or other viral illness, as well as those who have tested positive for COVID-19 in the past 10 days.
• An overnight visitor is allowed on a case-by-case basis.
• The number of visitors may be subject to a reasonable rotation based on the patient’s clinical condition and/or the facility’s space limitations.

Special Guidelines in Place for:

• Women and Children Unit
• Older Adult Behavioral Health Unit

Please check with the above units for their visitor guidelines.

Please note that smoking and vaping are not allowed at any of our facilities.

Café Route 66
Café Route 66 is the UChicago Medicine AdventHealth Bolingbrook cafeteria. It is located on the main floor and serves healthy vegetarian and non-vegetarian fare.

Breakfast Hours
Monday through Friday, 7 to 10 am
Saturday through Sunday, 7:30 to 10 am

Lunch Hours
Monday through Friday, 11 am to 2 pm
Saturday through Sunday, 11 am to 2 pm

Dinner Hours
Monday through Friday, 5 to 7 pm
Saturday through Sunday, 4:30 to 6:30 pm

Brewed Awakenings Café
For coffee and lighter fare, visit Brewed Awakenings. Located off the main lobby, Brewed Awakenings offers specialty coffees, sandwiches and fresh pastries.

Hours
Monday through Thursday, 7 am to 8 pm
Friday, 7 am to 4:30 pm
Closed Saturdays and Sundays

Vending
A 24-hour vending area is located in the emergency room lobby.

You can purchase toiletries, gifts, greeting cards and more in the UChicago Medicine AdventHealth Bolingbrook gift shop on the first floor, adjacent to our Brewed Awakenings café, which sells snacks, sandwiches and beverages.

Hours
Monday through Thursday: 6:30 am to 7 pm
Friday: 6:30 am to 6 pm
Closed Saturdays and Sundays

Parking
UChicago Medicine AdventHealth Bolingbrook parking is complimentary and first-come, first-serve. You may park in any lot.

Valet Service
Complimentary valet parking is accessible via the hospital’s main entrance from 7:00 am – 5:00 pm, Monday through Friday. Valet parking is not available on Saturday and Sunday.

Transportation
If you or a loved one needs wheelchair-accessible transportation, UChicago Medicine AdventHealth Bolingbrook operates a fleet of wheelchair-accessible courtesy vans. Reservations must be made at least 24 hours in advance and can be made up to one week before your appointment date. Please be available for pickup 90 minutes before your scheduled appointment.

Hours of operation:
Monday through Friday: 7 am to 5 pm

Fee:
$5 one-way, $10 round-trip

Call to schedule:
Call632-832-2000

Many people benefit from spiritual support when they or a loved one is in the hospital. Rest assured that we’re here for you with spiritual and emotional support when a patient you care about is distressed or when family members are concerned.

Patients and their families may request a visit from the chaplain at any time during their stay. UChicago Medicine AdventHealth Bolingbrook chaplains are on-call 24 hours a day, seven days a week. To request a chaplain visit, ask your nurse for assistance or call 630-312-3921.

Our spiritual services include:

• Bedside visits and prayers
• Grief support groups
• Healing art and music
• Referrals to community clergy
• Spiritual guidance, counseling and crisis ministry
• Worship and devotion services in our chapel

We can also help facilitate advance directives and medical and ethical decision-making.

You can access fast, personalized service and consultations at the UChicago Medicine AdventHealth Bolingbrook pharmacy. It operates like a retail pharmacy, but its smaller volume allows for quicker and more personal care. We accept most insurance plans, and you do not need to be a hospital patient to receive pharmacy services. Our UChicago Medicine AdventHealth Bolingbrook pharmacy phone number is 630-312-3970.

Our pharmacy services include:

• Bedside delivery (meds-to-beds) upon discharge
• Communicating with your healthcare providers
• Computerized, personal patient profiles
• Explaining medication and health condition interactions
• Home delivery of medications
• Immunizations
• Maintenance medications via mail (90-day supplies)
• Patient and family medication education
• Prescription transfers
• Prescriptions and refills
• Providing information on Medicare Part D

Our Specialty Pharmacy Program is dedicated to helping patients with complex, chronic or rare diseases reach their therapy goals by providing safe and accessible care at the lowest cost.