We're Ready When Every Second Counts
Emergencies can happen in the blink of an eye. We're ready at a moment's notice, offering around-the-clock care for the most serious illnesses and injuries while keeping your whole health in mind. We'll react with urgency and comfort with compassion, prioritizing your physical needs while easing your mind, too.
With UChicago Medicine AdventHealth emergency departments in Bolingbrook, Glendale Heights, La Grange and Hinsdale, accessible and attentive emergency care is always close by. We have the protocols in place for high-demand situations and are prepared to meet your and your family's needs 24 hours a day, seven days a week.
If you're experiencing a life-threatening emergency, please dial 911.
The Care You Need When It Matters Most
Any medical emergency. Any time. We'll be here. We're committed to providing Chicago's western suburbs with 24-hour emergency medical services, so you can rest assured that lifesaving care is available well before — and long after — you need it.
- Comprehensive Emergency Services
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In our emergency departments, you’ll have access to comprehensive care that includes:
- Access to hospital services
- Chaplain services
- Diagnostic imaging
- Interpreter services
- Laboratory services
- Pediatric emergency care
- Psychological services
- TeleStroke capabilities
- Trauma center
- State-of-the-Art Technology
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Our nurses, surgeons and on-call doctors are trained to provide the highest quality of care in critical situations. We equip our emergency rooms with state-of-the-art technology to help them do so, including:
- A heart catheterization lab to quickly evaluate heart health and to find blockages
- Sophisticated diagnostic imaging services, such as X-ray and magnetic resonance imaging (MRI)
- Electrocardiogram technology to record the heart's electrical activity and identify an abnormal heart rate or rhythm
- Computed tomography (CT) scanning for rapid stroke diagnosis to rule out intracranial hemorrhage (ICH)
- Electronic documentation of your visit for you to share with caregivers and other providers
- Inter-Hospital Transfers
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When one of our departments is at capacity, our emergency teams work with our other UChicago Medicine AdventHealth hospitals — including UChicago Medicine’s Level I emergency department and trauma center — to get you the attention you need once you’re stabilized.
Before a transfer occurs, our doctors will complete a detailed verbal hand-off to inform the receiving hospital of your needs and ensure continuity of care. Our ambulance service is included in the planning process so that your transport goes smoothly and efficiently, getting you to another hospital where you will receive the same compassionate, whole-person care. Learn more about each of our hospital locations offering emergency room care:
- Emergency Heart Care
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During a heart emergency, every second counts. We offer the latest in emergency heart care, including newly upgraded cardiac catheterization labs and an expert team ready to treat you at a moment's notice.
Our emergency heart care services include:
- Arrhythmia care for abnormal heart rhythms
- Cardiac catheterization, such as balloon angioplasty
- Heart surgery
- Sophisticated cardiovascular diagnostic tests
Our physicians respond quickly to heart attacks and other cardiac emergencies in their critical early stages to improve outcomes. We're also better able to monitor patients when it's unclear if they're experiencing a coronary event, which ensures they're neither sent home too early nor needlessly admitted.
Our team-driven approach to emergency heart care ensures we can provide outstanding outcomes when you need them the most. Our care also includes:
Level II Trauma Centers
We have four Level II trauma centers that provide 24-hour, comprehensive emergency heart care. We also offer access to UChicago Medicine’s Level I emergency department and trauma center.
Fast Transport Services
We provide helicopter and private ambulance transfers for patients who need them.
Seamless After-Hospital Care
Whether you need more help at home, extra therapy or nursing care, we are here for you. And, you don't have to go far. Our nursing and rehabilitation centers are close by, and our home health services can help you recover comfortably.
- Advanced Stroke Care
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When a stroke happens, fast action can mean the difference between life and death, and a total return to function or lifelong disability.
Our UChicago Medicine AdventHealth hospitals offer nationally renowned stroke care 24 hours a day. We’ve earned Primary Stroke Center designations and several Gold Seals of Approval™ from The Joint Commission, reflecting our dedication to immediate stroke care, lifesaving diagnoses and advanced treatments.
Our dedicated stroke program includes highly specialized neurologists, certified emergency nurses and other clinicians who are trained in treating strokes.
- Level II Trauma Centers
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Our emergency rooms are equipped with trauma capabilities to handle critical injuries, severe skeletal damage, blunt force and penetrating wounds and more.
Several of our locations are designated as Level II Trauma Centers, the highest designation awarded in Illinois. We also offer access to UChicago Medicine’s Level I emergency department and trauma center.
Our trauma care includes:
- 24-hour surgical coverage
- Advanced diagnostic technology, including high-speed, 64-slice CT scans
- Coordinated care after treatment, including comprehensive rehabilitation services
- Specially trained nurses with certification in trauma care
- SANE (Sexual Assault Nurse Examiner) Program
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Our regional SANE (Sexual Assault Nurse Examiner) program is comprised of specially trained nurses who provide medical forensic care for patients presenting for sexual assault, abuse, interpersonal violence and/or human trafficking. The nurses provide trauma-informed, patient-centered care while collaborating with a team of providers, pharmacists, law enforcement and crisis advocates. Our hospitals are recognized as treatment facilities for patients aged 13 and older. Those who are under age 12 can be medically evaluated and treated and are then referred to University of Chicago Comer Children’s Hospital for a medical forensic exam. View our Resource PDF.
What To Expect
Teens and Adults Aged 13 and Older:
When you arrive at the emergency room, you will be triaged and brought to a safe, private room. The staff will contact the available SANE nurse to conduct the medical forensic exam and evidence collection. An advocate can accompany you during this process and can provide additional resources for you.
The emergency staff and SANE can test and treat you for the following conditions:
- Sexual Transmitted Infections (STIs): chlamydia; gonorrhea; trichomonas; human immunodeficiency virus (HIV); syphilis; human papillomavirus (HPV)
- Pregnancy
- Pain
You have the option to decline any portion of the exam. We are required to offer the medical forensic services within 168 hours of the assault. We will not proceed with any examination without your explicit consent.
As mandated reporters, we are required to notify law enforcement of any assault or abuse. For minors under age 17, we are required to notify Department of Children and Family Services (DCFS).
You have the option to report to law enforcement, to request the emergency or SANE staff to report to law enforcement or remain anonymous while collecting the evidence. The staff will not share any identifying information without your consent. View Resource PDF.
Children Aged 12 and Younger:
When you arrive at the emergency room, you will be checked by a nurse and brought to a safe, private room. Your care team will talk with a safe parent or guardian and start the referral process to Comer Children’s Hospital for a medical forensic examination. We must offer medical forensic services within 72 hours of the incident. You will be safely transferred to Comer Children's Hospital either by ambulance or by a private vehicle.
The emergency room staff will medically evaluate you for any dangerous conditions that need immediate care.
As mandated reporters, we are required to notify DCFS of any suspected abuse or assault.
You may also be referred to a local Child Advocacy Center for further investigation and evaluation. View Resource PDF.
Follow-Up Care:
The SANE or emergency room staff can offer you follow-up services through trauma-informed primary care providers. Your caring provider will support you after the exam and assist with additional physical, mental and emotional needs. Follow-up is critical in monitoring for changes in your physical health, including STI treatment and development.
- Recognized, Committed Care
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We work tirelessly to provide you with the care you need whenever you need it. Several professional organizations have recognized our dedication to the highest levels of care, including:
- Illinois Department of Public Health – Emergency Department Approved for Pediatrics (EDAP)
- The Joint Commission – Advanced Stroke Center
- State of Illinois – Level II Trauma Center Accredited
- 24-Hour Obstetric Emergency Coverage
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UChicago Medicine AdventHealth Bolingbrook and Hinsdale offers 24-hour, onsite OB hospitalist coverage. We're ready with specialized emergency care for expectant moms who are 16 weeks or more gestation, or within six weeks postpartum.
- Fast Track ER Care
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The Fast Track ER at UChicago Medicine AdventHealth Bolingbrook streamlines care for patients with less urgent needs, such as minor injuries, mild infections or simple procedures. Physician assistants and nurse practitioners ensure efficient, focused care for your needs, resulting in shorter wait times.
Know When to Go to the Emergency Room
You know your body, and you know when something isn’t right. Trust your instincts and call 911 or go to one of our ERs if you’re experiencing any of the following conditions:
- Allergic reactions
- Broken bones or fractures
- Burns
- Cardiac arrest or severe chest pain
- Deep wounds
- Difficulty breathing
- Head injury
- High fever
- Pediatric trauma
- Seizures or loss of consciousness
- Severe abdominal pain
- Sudden confusion or changes in mental state
- Suicidal feelings
- Uncontrolled bleeding
- Vomiting or coughing up blood
Our Level II trauma centers are equipped to handle a wide range of conditions and can treat patients who need immediate medical intervention. You can feel confident knowing that whenever you need us, we're here with ER expertise and compassionate care to help you feel whole again.